07 3275 2039 or 1300 927 374 enquiries@rudtek.edu.au

CERTIFICATE IV IN BUSINESS (BSB40215)

This program is delivered through face-to-face sessions or by  using a blended approach through uLearn, RudTek’s Learning Portal which includes access to resources, opens the door to discussion groups and other relevant materials to assist you in your learning. You can start anytime.

Candidates will undertake:

  • training to gain their underpinning knowledge and skills requirements.
  • assessment tasks to test their knowledge and skills
  • workplace projects to demonstrate their learning within a workplace
  • third party verification to confirm

This qualification reflects the role of individuals who use well developed skills and a broad knowledge base in a wide variety of contexts. They apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.
You will learn how to:

  • communicating with business contacts and team members to promote products and services, give and receive feedback, and negotiate effectively to address conflicts
  • reading, interpreting, writing and presenting reports
  • communicating with business contacts and team members to promote products and services, give and receive feedback, and negotiate effectively to address conflicts
  • reading, interpreting, writing and presenting reports
  • organising information relating to products and/or services into databases
  • organising resources, equipment and time lines
  • planning for contingencies
  • participating in professional networks and associations to obtain and maintain knowledge and skills
  • using business technology such as the internet and mobile phones to communicate with other people
  • using business technology to collect, analyse and provide information
  • contributing to strategic direction of enterprise
  • identifying learning opportunities to improve work practices
  • evaluating own performance and identifying areas for improvement

A key point of difference is RudTek’s flexibility in its delivery and assessment options, with each candidate
choosing what is best for them.

TARGET AUDIENCE

Accounts Clerk, Customer Service Advisor, Clerk, E-business Practitioner, Office Administrator, Project Officer

 

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